Medical Information Technology Professionals supports small Burlington medical offices, optometry clinics and physiotherapy practices with managed IT and help desk, EMR and practice software support, cloud VoIP phones, nightly encrypted backup stored in Canada with tested restores, and security training. Remote and on-site support from $49.95/mo, month-to-month.
Support that understands clinic workflows
General IT companies know Windows. We also know what it means when the booking screen hangs at 8:55 with a full morning ahead, or when an exam-room PC loses its connection to the EMR after an update. That healthcare context means shorter calls and fewer repeat visits.
We keep an inventory of every device, its warranty and its Windows version, and plan replacements so nothing reaches end of life by surprise.
Phones and the front desk
Many Burlington clinics want to modernise their phones at the same time as their computers. We set up cloud VoIP with auto attendants, call queues for reception and voicemail to email, keeping your existing numbers.
Backups and security without jargon
Your patient records are the most valuable data in the building. Our cloud backup runs every night, is encrypted and stored in Canada, and we test restores so you know it works.
Phishing email is the most common way ransomware reaches a clinic, so we also offer short, practical staff training.
Multi-practitioner clinics along the QEW corridor
Many Burlington practices share space: a physiotherapist, a chiropractor and a massage therapist under one roof, each with their own schedule and sometimes their own software. We separate accounts and permissions so each practitioner sees only the records they should, while sharing printers, Wi-Fi and the phone system sensibly.
When practitioners join or leave, we add or remove their access the same day and keep a simple record of who can reach what.
Pricing
Plans start at $49.95 per month, with our Standard plan at $89.95 per month. Cloud backup is $89.95 per clinic, and project work outside the plan is billed at $150 per hour. Everything is month-to-month.