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Dundas · Ancaster · Flamborough · Waterdown

Medical Office IT Support in Dundas & Ancaster

Small-town practices in Dundas and Ancaster often run with a handful of computers and no one whose job is IT. We take that job off the owner's plate.

Serving Toronto, Hamilton, Halton and the GTA · Month-to-month plans from $49.95/mo
In short

Medical Information Technology Professionals supports small clinics in Dundas, Ancaster, Flamborough and Waterdown, including family practices, optometrists and physiotherapy offices. We provide managed help desk, workstation and EMR support, VoIP phones, security basics and nightly encrypted backup stored in Canada with tested restores. From $49.95/mo, month-to-month.

When the owner shouldn't be the IT department

In a small practice nobody has time to chase printer drivers or wonder whether last night's backup ran, yet small offices have the same privacy obligations as large ones. Our managed plans give you an IT team on call without hiring one.

Right-sized for smaller practices

Typical recommendations include:

  • A business-grade router and firewall instead of an ISP modem
  • Cloud-hosted practice software where it makes sense, so you don't need a server
  • One nightly, encrypted cloud backup stored in Canada, with tested restores
  • A VoIP system that can forward calls after hours

Internet you can rely on outside the city core

Some clinics in Flamborough and rural Ancaster have limited internet choices. If your EMR or phones are in the cloud, a single connection is a single point of failure. We look at backup internet options, such as a second provider or a cellular failover, and set the router to switch over on its own so the front desk keeps working.

A practical first visit

We start with an inventory of every computer, printer and account, check whether your backup actually restores, and confirm that Windows and security updates are current. You get a short list of what to fix now and what can wait.

Pricing

Plans start at $49.95 per month, with our Standard plan at $89.95 per month. Cloud backup is $89.95 per clinic, and project work outside the plan is billed at $150 per hour. Everything is month-to-month.

Dundas & Ancaster: frequently asked questions

We only have a few computers. Is a plan worth it?

For small clinics the entry plan is often enough. We recommend the smallest plan that covers your needs.

Do we need a server?

Not always. Many practice systems run well in the cloud. We compare both options for your clinic.

Do you cover Waterdown and Flamborough?

Yes, along with the rest of Hamilton and surrounding communities.

Our internet drops sometimes. Can you help?

Yes. We review your connection and can add a backup line or cellular failover so phones and cloud software keep working.

What happens on the first visit?

We inventory your equipment and accounts, test your backup and updates, and send a short list of priorities.

Are you a fit for a one-practitioner office?

Yes. Many of the clinics we support are small, and the entry plan is designed for them.

Do you serve Waterdown?

Yes, along with Dundas, Ancaster, Flamborough and the rest of Hamilton.

Client testimonials

What clinics say about us

“Without MITProfessionals help our business would not be the smoothly run and growing operation that it is, and I would wholeheartedly recommend them to any clinic that requires top class IT support. They have unquestionably raised the bar for IT service levels tomedical and dental clinics.”
Dr. Steven MarconiPediatrician, Hamilton ON.

Testimonials given to Medical Information Technology Professionals (MITProfessionals.com).

Ready for IT that just works?

Serving Toronto, Hamilton, Halton and the GTA. IT support for small medical offices, month-to-month.