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Managed IT for Medical Offices

One monthly plan covers the day-to-day care of your clinic's technology: monitoring, updates, help desk and security, built for small health practices.

Serving Toronto, Hamilton, Halton and the GTA · Month-to-month plans from $49.95/mo
In short

Managed IT for medical offices is a monthly plan covering monitoring, updates, help desk, security and vendor coordination for a clinic's computers and network. Medical Information Technology Professionals provides it to small medical, optometry and physiotherapy practices in Hamilton, Halton and the GTA from $49.95/mo, month-to-month.

What is included

  • Remote help desk for every staff member
  • Monitoring of workstations and servers for disk, update and security alerts
  • Windows and software updates scheduled outside patient hours
  • Antivirus and endpoint protection
  • Coordination with your EMR, practice software and equipment vendors
  • Asset and warranty tracking with replacement planning

Why small clinics choose a managed plan

Most small medical offices don't have an IT person. The office manager or the physician ends up resetting passwords, chasing a printer driver or wondering whether last night's backup ran. A managed plan moves that work to a team whose job it is, with a predictable monthly cost instead of surprise invoices.

We keep a written record of every computer, account, licence and vendor contact in your clinic. When something breaks, we already know how your office is set up, which shortens every call.

Built around the patient day

Updates and maintenance are scheduled outside clinic hours wherever possible. Urgent problems at the front desk or in an exam room are handled first, because a stalled check-in screen affects every patient in the waiting room.

We also work with the vendors you already rely on: your EMR or practice software provider, your internet provider, your phone company and the makers of any imaging or diagnostic equipment.

Who it is for

Walk-in and family practices, optometrists, physiotherapy clinics and similar small health offices across Hamilton, Halton and the GTA. Start with a free assessment and we will recommend the smallest plan that covers what you use.

Plans and pricing

Plans start at $49.95 per month, with our Standard plan at $89.95 per month. Cloud backup is $89.95 per clinic, and project work outside the plan is billed at $150 per hour. Everything is month-to-month.

Managed IT: frequently asked questions

Do you replace our current IT provider?

We can, and we handle the handover of passwords, documentation and vendor contacts.

Is there a contract?

No. All plans are month-to-month.

What areas do you serve?

Hamilton, Halton and the GTA, including Burlington, Oakville, Mississauga, Vaughan and Toronto.

What does a managed plan cover?

Help desk, monitoring, scheduled updates, endpoint protection, documentation and vendor coordination for your clinic's computers and network.

Is on-site support included?

On-site visits are available for hardware and network work. The details depend on your plan; we explain them during the assessment.

Can you work with our EMR vendor?

Yes. We handle the computers, network and sign-in your EMR relies on and coordinate with the vendor for problems inside the program.

How do we start?

Book a free IT assessment. We review your setup and send a plain-language list of priorities and a recommended plan.

Client testimonials

What clinics say about us

“We are very pleased with the service and expertise we receive from MITProfessionals.com. Their response time is like having an in-house IT department. Our network has never been better!”
Shirley Chee, Office ManagerOptometrists Dr. Andrea Mierzyski, Dr. Wendy Tam-Wai & Associates, Toronto ON.
“As a newly opened clinic, we certainly don't have the funds to waste on ineffective services, but the support provided by MITProfessionals has proved really cost effective... it's been worth every penny”
Dr. Daniel HeffernanFamily Medical Walk-in Clinic, Newmarket ON.

Testimonials given to Medical Information Technology Professionals (MITProfessionals.com).

Ready for IT that just works?

Serving Toronto, Hamilton, Halton and the GTA. IT support for small medical offices, month-to-month.